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General terms and conditions of contract

Ms. Ángela Jordá Cardona (hereinafter “THE OWNER”), in compliance with Article 97 of RD 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users, reports that this document establishes the Conditions governing the use of this website. Please read these Terms and Conditions, our Cookies Policy, our Privacy Policy and our Legal Notice. If you have any questions regarding the Terms and Conditions or the Data Protection Policy you may contact us at the following e-mail address: hello@laganinistudio.com

Our data

The sale of items through this website is made under the name LAGANINI by THE HOLDER, with ID number 48604317-G, residing at Calle Bilbao 2, 3ºD, Zaragoza, Spain (CP 50004).

Your data

The information or personal data provided by the user will be treated in accordance with the provisions of the Data Protection Policies. By using this website the user consents to the processing of such information and data and declares that all information or data provided are truthful and correspond to reality.

Privacy/personal data protection

THE HOLDER complies with the guidelines General Data Protection Regulation (Regulation (EU) 2016/679) and other regulations in force at all times, and ensures the correct use and processing of the user’s personal data.

To do this, along with each of the forms by which personal data is collected, in the services that the user may request on behalf of THE HOLDER of the website www.laganinistudio.com, will inform the user of the existence and acceptance of the particular conditions of the processing of their data in each case, informing them of the responsibility of the file created, the address of the person responsible, the possibility of exercising their rights of access, rectification, deletion, portability, limitation or opposition, the purpose of the processing and data communications to third parties where appropriate.

Also, THE HOLDER creator of the website reports that it complies with Law 34/2002 of July 11, Services Information Society and Electronic Commerce and ask the user to consent to the processing of your email for commercial purposes at all times.

Minors

The contents of the Website are intended for persons of legal age. THE OWNER does not intend to obtain data from minors. When THE OWNER becomes aware that there are in your file personal data of a minor, shall immediately proceed to cancel such data.

USER OBLIGATIONS

The user must respect at all times the terms and conditions established by the website.

The user shall use the website diligently and assume any liability that may arise from not complying with the terms and conditions of the website.

The user may not use the website to transmit, store, disseminate, promote or distribute data or content that contains viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any computer or telecommunications program or equipment.

Services offered

The Website provides information to its users about the characteristics of the products marketed by THE OWNER. Likewise, the Website provides other services such as the on-line sale of products, as well as their collection through a secure server.

The addressees of the services of the Web Page are the users interested in products marketed by THE OWNER. The services offered by the Web Page are free of charge.

INDUSTRIAL AND INTELLECTUAL PROPERTY

THE OWNER by itself or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by THE OWNER or its licensors.

Under the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its mode of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of THE OWNER, are expressly prohibited.

All rights reserved.

The USER undertakes to respect the Intellectual and Industrial Property rights owned by THE OWNER. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or any other hardware provided it is solely and exclusively for personal and private use. The USER shall refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of THE HOLDER.

How to place an order

To place an order, you must follow the online purchase procedure through the steps that are indicated organically on the website in the process of “Check out”. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). We will also inform you by email that the product is being shipped (the “Shipping Confirmation”).

Prices

The published prices are valid except for typographical errors or end of promotion. Published prices are expressed in Euros and include VAT.

If any other tax is applicable, this will be indicated to the customer.

In the event that the order is placed and does not agree with the product, THE HOLDER will refund the amount of the order minus all costs incurred for the return of the amount.

THE HOLDER reserves the right to modify products, promotions, commercial conditions and prices at any time and without prior notice to the customer.

Methods of payment

Products shall be paid in advance by credit/debit card, PayPal, Google Pay, Apple Pay and Klarna.

Credit/Debit Card.

The payment supports VISA, MasterCard and is made at the time of purchase, this method is convenient and secure.  It uses a secure server, where all transmission of personal data travels encrypted by Secure Sockets Layer (SSL) protocol through the network, in addition, all bank details relating to your card are requested in Woocommerce Payments and at no time has access to the confidential data of your card.

PayPal

If you want, you can also pay your purchase with the PayPal payment system. Using this method you can also pay by credit card without having to register with PayPal.

Google Pay

Google Pay is a Google platform through which users can make payments through their mobile, smartwatch or any Android device with NFC.

Apple Pay

Apple Pay is Apple’s mobile payment service available to users using an iOs operating system.

Klarna

Klarna is a totally secure payment platform with which you can make your purchase and pay in 30 days or in 3 INTEREST FREE installments charged each month on your debit or credit card.

Deadlines and delivery method

You will be informed via e-mail of the estimated delivery time. We are committed to ship the products in the shortest possible time.

Guarantee

Customers will benefit from the guarantee given by the different manufacturers of each of the articles. In the event that the article does not carry this document, it will be sufficient to keep the purchase invoice, in accordance with RD 1/2007 of 16 November, which approves the revised text of the General Law for the Defense of Consumers and Users.

Damage due to incorrect use or handling of the product, or wear and tear caused by normal use of the product, are not included in this warranty.

Returns and product exchanges

With our after-sales service we try to offer a fast and efficient attention to our customers in order to solve any problem with our articles or shipments.

If you notice any damage at the time of delivery please contact us immediately through hello@laganinistudio.com.Pasados two (2) working days after receipt of the product will not be accepted claims related to transport.

THE HOLDER, assumes the transport costs incurred by the return due to manufacturing defects of the product.

If you want to make a return send an email to hello@laganinistudio.com, we will contact you to tell you the instructions to follow. Please check that you have the original packaging. Transport costs will be borne by the customer unless otherwise duly authorized by THE HOLDER.

Shipping costs

The cost of each shipment will be automatically calculated and detailed at the time of confirming the purchase so that it is always approved by the customer before confirming the payment.

If you need more information, you can send an email to hello@laganinistudio.com.

In BLACK FRIDAY period the delivery time may be longer than usual, we are not responsible for possible delays of the transport company.

The delivery in UK and in countries outside the European Union could take longer than the expected delivery time due to customs issues.

Laganini is not responsible for customs costs associated with orders in the UK and outside the European Union.

Right of withdrawal

The User has the right of withdrawal of the purchase made through the Website www.laganinistudio.com, and may return the product, if not satisfied, within a maximum period of fifteen (15) calendar days from receipt of the product.

The refund will be made within 15 calendar days from the date on which it has been effectively and unequivocally communicated the decision to withdraw from the contract and provided that they have previously received the goods or products subject to withdrawal and are in perfect condition, with no signs of use.

Such return shall never include the return shipping costs.

The right of withdrawal shall be made by sending to THE HOLDER via email hello@laganinistudio.com the desire to exercise this right. Upon receipt of the communication, THE HOLDER will inform the customer of the steps and measures to be considered to carry out the right of withdrawal.

Right of exclusion

THE HOLDER reserves the right to deny or withdraw access to the portal and / or services offered without notice, at its own request or at the request of a third party, to those users who violate the Terms of Use of the portal.

THE OWNER will pursue the breach of the Conditions of Use of the portal, as well as any misuse of its website by exercising all civil and criminal actions that may apply by law.

Modifications and links

THE OWNER reserves the right to make unannounced changes it deems appropriate on its website, may change, delete or add content and services it provides and the way in which they are presented or located, as well as in the General Conditions of Contract determined here.

THE OWNER is not responsible for the misuse of the contents of its website, being the sole responsibility of the person who accesses or uses them.

In the event that www.laganinistudio.com had links or hyperlinks to other Internet sites, THE OWNER creator of the website does not exercise any control over such sites and content. In no event shall THE OWNER creator of the website assume any responsibility for the contents of any link belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections shall not imply any type of association, merger or participation with the connected entities.

Applicable law and competent jurisdiction

The conditions of use of the Web Page contained in this Legal Notice, as well as the relationship between the user and the OWNER, shall be governed by and construed in accordance with Spanish law. For the resolution of any dispute that may arise, the user and THE HOLDER expressly submit to the competence and jurisdiction of the courts and tribunals of the city of ZARAGOZA, expressly waiving any other jurisdiction that may correspond to them.